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Privacy Policy

Last updated: November 29, 2025

1. Introduction

Hospup ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address
  • Account credentials
  • Payment information (processed securely by Stripe)
  • Property information you upload

Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Amazon Web Services (AWS) for hosting and data storage, which complies with major security certifications.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Legal authorities when required by law
  • Business partners with your explicit consent

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings.

8. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@hospup.com